Shipping Policy

Effective Date: December 31, 2024

At GearHato, we offer reliable and prompt shipping services to ensure your products arrive safely and on time. Below is our detailed shipping policy to guide you through the process.

Shipping Methods:

We provide multiple shipping options to meet your needs:

  • Standard Shipping: Typically delivered within 5-7 business days within the U.S.
  • Expedited Shipping: Faster delivery, usually within 2-3 business days, depending on location.
  • International Shipping: Available for customers outside the U.S., with delivery times depending on the destination.

Shipping Costs:

Shipping charges are calculated based on the weight of the products, destination, and selected shipping method. We offer free shipping on orders above a certain threshold (e.g., $50 in the U.S.). For international shipping, fees are calculated at checkout.

Order Processing Time:

Once your payment is processed, we typically ship orders within 1-2 business days. Orders placed after 3:00 PM EST may be processed the following business day. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Restrictions:

We currently ship to most countries worldwide. However, there may be restrictions in certain regions due to shipping carrier limitations or local regulations. If we cannot fulfill an order due to shipping restrictions, we will notify you and offer alternatives.

Tracking Your Order:

Once your order is shipped, you will receive a tracking number to monitor your shipment. You can track your order on the shipping carrier’s website.

Lost or Damaged Shipments:

In the rare case of a lost or damaged shipment, please contact our customer support team immediately at info@gearhato.com. We will assist you in resolving the issue by either providing a replacement or issuing a refund, depending on the circumstances.

International Shipping:

International shipments may be subject to customs duties, taxes, and additional fees imposed by the destination country. These charges are the responsibility of the customer and will be collected at the time of delivery.

Contact Information

If you have any questions regarding our Shipping Policies, feel free to reach out to us at:

Street Address: Po Box 1197, Coupeville, Washington
Phone Number: (360) 678-6541
Email: info@gearhato.com
Website: gearhato.com